In The Circle,
David Eggers's imagined society in the not so distant future, it's
not that Big Brother is watching. Instead, everyone is watching each
other. The Circle is a fictional Silicon Valley corporation which
has absorbed earlier social media outlets like Google, Twitter,
Instagram and Facebook into the all encompassing TruYou. It sounds
so appealing – one password, one identity, one account which
connects you to everything and everyone.
Mae Holland joins
The Circle as a starry-eyed enthusiast of this new vision, and is
thrilled by her job. The 'campus' is luxurious, with fountains,
playing fields, artwork, themed buildings, gourmet restaurants, even
dormitories for those wanting to avoid commuting home. And if her
job Customer Experience at first seems menial, she is buoyed by the
constant encouragement she receives as she works to keep her
satisfaction rating above 98%. In fact, much of her life begins to
revolve around numbers and ratings. The more she 'likes', the more
she 'zings' (the tweet replacement), the more she joins groups, signs
petitions, answers surveys, the higher her ratings climb. In this
utopian atmosphere transparency is the new normal and company mottoes
like “Privacy is Theft” and “Sharing is Caring” encourage the
notion that if everyone knows everything then social ills will be
eliminated.
Is this so hard to
imagine, with so many people today willingly giving up their privacy
to social networks? Eggers certainly pushes the envelope, but he
raises interesting questions about how persuasive our own version of
Big Brother can seem.
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